Frequently Asked Questions

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Table of Contents

  1. Is the Jazz font a PostScript or TrueType font?
  2. When I download the Jazz or Swing fonts and click on the downloaded file, nothing happens. (Macintosh)
  3. When I load the Jazz Dynamics Library, the middle size crescendo doesn't show up. I can't find the keystroke either.
  4. Are the crescendos smart shapes or fixed size?
  5. When using the JazzCord font for chords, the accidentals are not showing up properly.
  6. Multi-measure rests show up on screen, but don't print.
  7. When using the JazzCord font, I am unable to edit the chords -- No handles appear for editing.
  8. After I install the fonts and select Jazz as the default font, what I get is gibberish.
  9. Rehearsal letters show up on EVERY line on the score!
  10. Why do the ties appear differently than normal?
  11. While in Page View, the music does not appear on the screen, yet it does while in Scroll View.
  12. The key signatures print a 4th too high.
  13. What size do you recommend for chord suffixes?
  14. I get@ an inch of space between the bass note and the chord.
  15. Articulations and dynamics libraries did not seem to affect playback.
  16. Tuplet brackets don't look handwritten.
  17. Is there a keymap available with all the characters and their keystroke equivalents available?
  18. Is there a way to get rid of the parentheses around the common-time symbol?
  19. I don't understand how to enclose text in boxes, underlining, or overlining with side enclosures, etc.
  20. I am having trouble with the multimeasure rest. It comes out as a diagonal line.
  21. When I try to print, I get a error message saying "not enough memory" or something to that effect.
 

Is the Jazz font a PostScript or TrueType font?
The Jazz and Swing fonts are only available as TrueType fonts.

When I download the Jazz or Swing fonts and click on the downloaded file, nothing happens. (Macintosh)

The file you downloaded is a self-extracting-archive (.sea) Although it's self-extracting, you may have to have Stuffit Expander installed on your computer to extract the fonts and other files. You can download this software free from http://www.stuffit.com. Once the files are extracted, you can install the fonts onto your system just like any other font.


When I load the Jazz Dynamics Library, the middle size crescendo doesn't show up. I can't find the keystroke either.
You probably have either an old Jazz Dynamics library or an old version of the Jazz font, or BOTH! To obtain the updated libraries, you may download them from this web site.

Are the crescendos smart shapes or fixed size?
The crescendos are actually font characters, so they are fixed in size. There are three different sizes; short, medium and long, with the longest covering about a measure. You don't usually see longer crescendos or decrescendos drawn out in jazz charts.

When using the JazzCord font for chords, the accidentals are not showing up properly.
You probably have the wrong font selected for chord accidentals. Make sure you are using the JazzCord font. This is because the accidentals are located in a different place than in the Jazz Font. If you desire to use another font for chord accidentals, you can select the characters you wish to use in the Options/Select Default Fonts.../Cord Accidentals... menu.

Multi-measure rests show up on screen, but don't print.
This problem is usually solved by selecting 'Print TrueType fonts as graphics' in your printer setup. If this doesn't do the trick, your problem may be related to the printer driver. It's possible that the current printer driver is an older version (or in some cases, a newer version that doesn't work as well as the older one). Sorry I don't have any specifics on your setup, but I would say start with contacting your printer dealer and see if there is an updated version of the printer driver, and if you already have the most recent version, try an older version. Sometimes newer software has certain bugs that the older doesn't have. You might even be able to down load the driver you need from your on line service.

When using the JazzCord font, I am unable to edit the chords -- No handles appear for editing.
The reason no handles appear for editing is that each suffix in the library is actually a character from the font. Editing one of these suffixes would be like trying to edit the letter 'A'. To work around this, you can create your own chord suffixes using individual characters form the font. All of the letters, and punctuation you need are also included in the font.

After I install the fonts and select Jazz as the default font, what I get is gibberish.
Go into the Options menu and choose Select Default Fonts. Simply select Jazz 24 as the music font.
Troubleshooting: For reasons unknown to me, switching the default font may require a third step. You may need to save, close and re-open the file in order to see the new font correctly on your screen.

When I tried to make your enclosed rehearsal letter "A" a score expression which would only show up (on the score) on the lead alto/tpt./bone/parts, it would always show up on EVERY line on the score. I know I'm doing the right steps, because this is something I've done in over twenty other scores. Any clues as to why this would happen?
It appears that the option 'Display Expressions For Extracted Parts' is selected in your version of the Document Settings library. There are two things you need to do to fix this. One is to select the staff tool and click on a staff to open the Staff Attributes dialog box. Under 'Items to Display', make sure 'Score Expressions' is not selected. Second, go to the Options/Document Settings/Document Options... and uncheck the box that says 'Display Expressions for Extracted Parts'. Now your score expressions will only show up where you specify.

Why do the ties appear differently than normal? Is there a spacing tweak which you've applied in the Jazz Default File which I'm not aware of?
I have tweaked some of the PostScript options in an attempt to make the ties look more hand written. If you wish to change these settings or delete them all together, you can do so in the Options/Document Settings/PostScript Options...

While in Page View, the music does not appear on the screen, yet it does while in Scroll View.
This is because you have 'Special Part Extraction' selected. To fix this, go to the Edit menu and deselect 'Special Part Extraction.'

The key signatures print a 4th too high. (Bb winds up on the Eb space, etc.) I installed and copied everything as per your instructions for the 'Windows' version. Any suggestions?
Problem = Screen accidentals are transposed up a P4; print is garbled unless you select "Print TTF as graphic" under print options.
Solution = If you're using the Adobe Type Manager: try disabling the "use bitmap" option. If that doesn't work then disable the ATM altogether and add the line "FontScaleMode=1" under the settings heading in your "finale.ini" file. (0 = Finale sizes bitmaps, 1 = Windows scales bitmaps, 2 = Windows substitutes closest TTF)
Some of this is detailed in the readme file in Finale.

What size do you recommend for chord suffixes?
I recommend size 18, though some people like their suffixes a little larger.

If I try to put alternate bass note under (not slash) the chord I get@ an inch of space between the bass note and the chord.
This is because some of the characters in the JazzCord font have unusually high vertical coordinates. You can work around this by selecting JazzText as your Chord Symbol font instead of JazzCord. It's basically the same font, only without all the suffixes, so you can just use JazzCord for the suffixes and JazzText for the Chord Symbols.

I noticed that your articulations and dynamics libraries did not seem to affect playback. For example, forte, piano, etc. do not affect velocity. Also, some of the articulations are not 'smart' in that they do not flip automatically depending on the direction of the stem.
You have an older version of the articulation library. You can either change the settings in the articulations yourself or you can download the updated library from this web site. One other thing you can do is to load the articulation library that comes with Finale and then change the default music font to Jazz. This will change all the articulations over to the Jazz Font with all the playback options intact.

After finishing a brass septet swing arrangement I was able to get all elements to look handwritten except for two: the left staff bracket and the tuplet bracket. Both of those brackets still look "too perfect" and to me, it would be desirable to have a more crafted look. Did I overlook any method to achieve a handwritten look to brackets?
These two elements are controlled by Finale and are not affected by the Jazz font.

Is there a keymap available with all the characters and their keystroke equivalents available?
Yes. You can download this file from this web site.

Is there a way to get rid of the parentheses around the common-time symbol?
Yes. Go to the Options/Document Settings/Time Signature Options... menu and click on the Select... button next to where it says 'Abbreviate Common Time to'. You want to select character # 100 rather than #99.

I don't understand the documentation with regards to using special characters, i.e. enclosing text in boxes, underlining, or overlining with side enclosures, etc.
Actually, the documentation is my best attempt to explain how to use the brackets. My only other suggestions are to go into a word processor, type in some of the bracket characters, and see what they do. Type in some of the examples. For example, to bracket the word example, you would type the following characters using the JazzText font: {_E_x_a_m_p_l_e} The brackets on the end are end enclosures and the underline dashes are the lines that connect the two ends. If the connecting lines don't quite cover the distance from letter to letter, you have to select longer ones. The documentation provides the keystrokes for all of the bracket characters. Now with this in mind, you will have to spend some time and figure out which characters you like to use the most.

I am having trouble with the multimeasure rest. I am using shape number one. It comes out as a diagonal line. Can you help?
First, load in the Jazz Rest library. Next go to Options/Document Settings/Multimeasure Rest... For the shape, next to the Shape... button, change the number to '0', then click on the Select... button. You will see the choices of shapes to choose from. Double click on the desired shape to select it, and your ready to extract the parts. The shape you selected will appear as the multimeasure rest in the extracted parts.

When I try to print, I get a error message saying "not enough memory" or something to that effect. This occurs particularly when trying to print documents using the JazzCord font.
You probably don't have enough printer memory. The JazzCord font in particular is a rather large font, and when your computer tries to download the fonts to the printer, it is running out of memory. Chances are, if your printer has only a couple of megabytes of RAM, that won't be enough. You will have to upgrade to 4 or 5 megs.

Sigler Music Fonts
Crofton, MD
rsigler@jazzfont.com